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About the industry

The hotel, restaurant and catering industry is one of the most multi-faceted industries. Food and beverage services are widely available, whether it’s in tourism (hotels), health care (hospital catering), academia (university cafeterias) or other organizations (corporate cafeterias, catering). Each and every day, restaurants, hotels, restaurant chains, cash & carry businesses and many other companies order, deliver or process foodstuffs as well as many other consumer goods they need, e.g. personal hygiene articles.

Industry challenges

Efficient and reliable processes regarding the replenishment of goods are a make-or-break factor for any business in this industry. In order to use these products to create high-quality dishes at the desired time, a large number of administrative and organizational processes have to be coordinated.

The benefits of EDI

Thanks to Electronic Data Interchange (EDI) between business partners, these everyday processes are faster, more reliable and more cost-efficient. EDI also comes with the following additional benefits:

  • Complete and accurate range of goods
  • Automated ordering processes
  • Straightforward information regarding substitution of articles (incl. pricing)
  • Reduced cost of goods
  • Improved invoice checking
  • Easier periodic stock-taking
  • Reduced shrinkage
  • Reusable transport items (RTI’s) Management
  • And many others

Most frequently used EDI messages

EDI software partners in the HORECA sector (Hotels, Restaurants, Catering)

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